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Administration & Society, Vol. 38, No. 5, 573-595 (2006)
DOI: 10.1177/0095399706292095

Trust and Citizen Involvement Decisions

Trust in Citizens, Trust in Institutions, and Propensity to Trust

Kaifeng Yang

Florida State University

This study assesses the relative importance of administrators’ trust in citizens, trust in participation institutions, and propensity to trust in explaining their willingness to involve more citizens in public decision making. The results show that administrators’ trust in participation institutions is a mediator between trust in citizens and administrators’ promotion of participation activities. Propensity to trust has a positive impact on administrators’ trust in citizens, but it does not directly contribute to trust in participation institutions or promotion of participation activities. The results imply that trust in institutional arrangements is at least as important as trust in citizens in explaining administrative behaviors.

Key Words: trust • citizen involvement • collaboration • trust in institutions • propensity to trust


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