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Administration & Society
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Bearing More Risk for Results

Performance Accountability and Nonprofit Relational Work

Lehn M. Benjamin

George Mason University, Arlington, VA

Performance accountability systems require nonprofits to bear more risk for achieving results. Although a growing body of work has examined nonprofit accountability, less attention has been given to the concept of risk. This article points to a potential conflict between performance accountability frameworks and nonprofit work. This conflict can be best understood as a one between managing risk in task-driven relationships, in which relationships are formed simply to achieve desirable results, and managing risk in developmentally driven relationships, in which performing a task is intended not only to achieve desirable results but also to build enduring capacity to take action on common problems.

Key Words: nonprofits • accountability • performance measurement • social capital

Administration & Society, Vol. 39, No. 8, 959-983 (2008)
DOI: 10.1177/0095399707309357
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This article has been cited by other articles:


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[Abstract] [PDF]