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Corporate Compliance Systems

Could They Make Any Difference?

University of Melbourne, c.parker{at}unimelb.edu.au

Vibeke Lehmann Nielsen

University of Aarhus

This article critically appraises the potential of corporate compliance systems to influence corporate behavior. The authors differentiate between the adoption of formal compliance management systems and the way compliance is managed in practice in business organizations by reference to scholarly literature and analysis of survey responses from 999 large Australian businesses about their implementation of competition and consumer protection law compliance systems. Their analysis shows that at least some elements of compliance systems can translate into good management of compliance in practice. But management commitment to compliance values, managerial oversight and planning, and organizational resources are just as important.

Key Words: business regulation • corporate compliance • corporate compliance systems • corporate compliance programmes • competition law • consumer protection law • complaints handling systems

This version was published on March 1, 2009

Administration & Society, Vol. 41, No. 1, 3-37 (2009)
DOI: 10.1177/0095399708328869


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